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FAQ and Help

 

1. What does ATD WebDesigners have to offer?
2. What is a Website Template?
3. What are the advantages of purchasing a website template?
4. What do I get for my money?
5. Are there any further fees?
6.How do I get my template after paying for it and how long do I usually have to wait?
7. What is PAYPAL and is it safe?
8. How often do you add new templates?
9. What software do I need to work with your templates?
10. Can you refund my money?
11. Are there any restrictions or conditions I should be aware of?
12. I ordered a template but haven't received the download information.
13. I could download the template, but I couldn't open the file.
14. What is Adobe Photoshop?
15. When I try to open the flash fla file, I get an error Unexpected file format.




 

1. What does ATD WebDesigners have to offer?
ATD WebDesigners.com offers many different templates. We have three different types of website templates. BASIC WEBSITE TEMPLATE, ADVANCED WEBSITE TEMPLATE and an ADVANCED WEBSITE TEMPLATE WITH FLASH. We also offer TOTAL FLASH WEBSITES and FLASH INTROS. Our products help your profession to be more efficient, the best quality and the lowest prices. You may have come across many different web design companies which offer at reasonable templates, the reason why many of these templates are so cheap is because the company doesn't provide you with any means of altering the template (i.e. .psd files etc).
ATD Web Designers.com we will not only sell you a professional website template at a very cheap price, we will also include all the files needed to alter the template (i.e. .psd files, .fla files and HTML files etc)
EVERY template we sell on our site can be modified to your requirements.....

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2. What is a Website Template?
A Website template is a pre-made web design for your website. Using a website template you can have a website done very quickly. Just insert your desired texts using Dreamweaver or Front Page, add your logo, change button names if needed and your website is ready to use.
As easy as that!

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3. What are the advantages of purchasing a website template?
The major advantage is price: You get a high quality design for just $9.45 - $19.95. You don't have to hire a web designer or web design studio. Second advantage is time frame: It usually takes 5-15 days for a good designer to produce a web page of such quality. Even though all of our templates comes with the appropriate files to alter them, you will need to know basic web design skills to be able to alter each template.

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4. What do I get for my money?
Depending on what template you purchase depends on what you will receive. Below is what is included in each template package:

BASIC WEBSITE TEMPLATE ($9.45)

  • Photoshop File (.psd)
  • Windows Fonts

ADVANCED WEBSITE TEMPLATE ($12.45)

  • An HTML File (resolution 780pix @ 100%)
  • Photoshop File (.psd)
  • Windows Fonts
  • External Cascading Style Sheet


ADVANCED WEBSITE TEMPLATE WITH FLASH ($14.95)

  • Flash Files (.fla and .swf)
  • An HTML File (resolution 780pix @ 100%)
  • Photoshop File (.psd)
  • External Cascading Style Sheet
  • Windows Fonts


TOTAL FLASH WEBSITES ($19.95)

  • Flash Files (.fla and .swf)
  • An HTML File (resolution 780pix @ 100%)
  • Photoshop File (.psd)
  • Windows Fonts


FLASH INTROS ($9.45)

  • Flash Files (.fla and .swf)
  • An HTML File
  • Windows Fonts

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5. Are there any further fees?
NO, once you have paid for your template that's it, you will owe use nothing else, GUARANTEED.

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6. How do I get my template after paying for it and how long do I usually have to  wait?


BUYING YOUR TEMPLATE IS AS EASY AS 1
2 3

1. Once you have picked the template you want, click the "BUY NOW" button. You will then be taken to our 100% Secure Check Out, powered by PayPal. Simply click the "SECURE CHECKOUT" button and you will be taken to a 100% secure check out, where you will be asked for your payment details. When you have successfully paid for your template you will be sent a confirmation email with a unique Transaction ID and Receipt Number.

2. Once your credit card has been approved you will be sent a unique website address via email. This unique website address is where you will be able to download your template from.
This process normally takes 1-3 hrs. We try and make sure you have your template the same day as purchased. If your ordered your template between 9am to 9pm GMT, you should receive your template on that same day. If you ordered your template between 9pm to 9am GMT, you will need to wait till the morning to receive your template.

3. When you go to your unique website address a dialog box will appear asking you to, "Open" "Save" or "Cancel", click "Save" and save the template somewhere on your computer, we would recommend saving the template on your desktop. And that's it, you now have your template.......

Important

You must provide a valid email address in order to receive your template.

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7. What is PAYPAL and is it safe?
PayPal is one the easiest and quickest ways to pay for products online. It is not only easy to use but 100% secure. PayPal uses military style encryption software to insure your personal details are not seen by any unauthorised people. Now with PayPal's new feature you don't even have to have a PayPal account to buy our templates. Simply click the "SECURE CHECKOUT" button when asked and fill in your details as if you would on any other secure website. PayPal is trusted all over the world and used on many different websites, including the very successful website, eBay.

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8. How often do you add new templates?
We try and add new templates every month or every time a template has been sold.

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9. What software do I need to work with your templates?
In order to work with our templates you will need:
1) To modify the HTML files you will need a  html editor such as Dreamweaver, FrontPage, Homesite etc.
2) To modify the graphics, you will need Adobe Photoshop 6+ or software that has the ability to open PSD files.
3) To modify the flash files you will need Macromedia Flash MX.

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10. Can you refund my money?
Once you have downloaded a template from ATD WebDesigners.com we cannot refund your money as you cannot return the intangible product back. If you did not download a product from us and would like a refund, we will only refund your money if you'll ask for the refund within 2 days AFTER paying for the template.

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11. Are there any restrictions or conditions I should be aware of?
The only restriction or conditions you must adhere to is to make significant changes to the template you purchase. i.e. altering the colours and images etc.
You may have found some of our templates use the same images, (i.e. peoples faces and computers etc) as these images are all copyrighted you must change them. You can find a vast library of different images at www.freeimages.co.uk

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12. I ordered a template but haven't received the download information.
In this case please contact our Billing Department via support e-mail
templates@atdwebdesigners.com.

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13. I could download the template, but I couldn't open the file.
Please note that the file you downloaded is an archived file. You'll need to unzip it using the latest WinZip software available at www.winzip.com.

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14. What is Adobe Photoshop?
Adobe Photoshop is the world's most popular graphics editing package. You can find more information about Photoshop and download a free trial version at Adobe website.

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15. When I try to open the flash .fla file, I get an error Unexpected file format.
This means that .fla file is incompatible with your Flash version. Please install Flash MX to edit this file.

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For any other questions please do not hesitate to get in contact with us at templates@atdwebdesigners.com


 

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